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Police Satisfaction Survey

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The police department strives to commit its resources to the needs of our residents and the community.  To help us achieve results, we ask our residents to complete this satisfactory survey.  Thank you.
Please correct the fields below:

1
In the recent past, I have had a contact with the Wood Dale Police Department due to (check all that apply).  If you have not had contact with the department, please go to question no. 7.
 *
In the recent past, I have had a contact with the Wood Dale Police Department due to (check all that apply). If you have not had contact with the department, please go to question no. 7.
2
How would your rate the overall competency and performance of the Emergency Communication (9-1-1 Dispatchers)?
How would your rate the overall competency and performance of the Emergency Communication (9-1-1 Dispatchers)?
3
How would you rate the overall competency and performance of the police officer or detective you had contact with?
How would you rate the overall competency and performance of the police officer or detective you had contact with?
4
If you had an occasion to visit or call the Wood Dale Police Department, how would you rate the overall competency and performance of the staff (records window, dispatcher, property/evidence, crime prevention, etc)?
If you had an occasion to visit or call the Wood Dale Police Department, how would you rate the overall competency and performance of the staff (records window, dispatcher, property/evidence, crime prevention, etc)?
5
How would you rate the attitude and behavior of employees?
How would you rate the attitude and behavior of employees?
6
How would you rate the quality of overall service you received from the Wood Dale Police Department?
How would you rate the quality of overall service you received from the Wood Dale Police Department?
7
If you had contact with the Wood Dale Police regarding alarm registration and/or false alarms, how would you rate the quality of service you received?
If you had contact with the Wood Dale Police regarding alarm registration and/or false alarms, how would you rate the quality of service you received?
8
Other than traffic, what do you believe are the most serious or police-related problems in your area? 
9
Over the last several years, community input has identified traffic as the most common concern.  In your opinion, is that still the case?  If Yes, please check your #1 concern listed below.
Over the last several years, community input has identified traffic as the most common concern. In your opinion, is that still the case? If Yes, please check your #1 concern listed below.
10
Have you ever attended the Police Department's National Night Out event?  If so, how would you rate it?
Have you ever attended the Police Department's National Night Out event? If so, how would you rate it?
11
How safe would you feel walking alone in your neighborhood during the day?
How safe would you feel walking alone in your neighborhood during the day?
12

How safe would you feel walking alone in your neighborhood after dark?

How safe would you feel walking alone in your neighborhood after dark?
13
How safe would you feel walking alone in business areas during the day?


How safe would you feel walking alone in business areas during the day?
14
How safe would you feel walking alone in business areas after dark?

 

How safe would you feel walking alone in business areas after dark?
15
In the past three months, were you or anyone in your household the victim of any crime?
In the past three months, were you or anyone in your household the victim of any crime?
16

If yes to the above question, did you report it to Wood Dale Police?

If yes to the above question, did you report it to Wood Dale Police?
17
Did a representative of the Wood Dale Police Department make a follow-up contact?

 

Did a representative of the Wood Dale Police Department make a follow-up contact?
18
Did a Wood Dale Officer/Detective give you any referral information?

 

Did a Wood Dale Officer/Detective give you any referral information?
19
Did you contact the referred agency?

 

Did you contact the referred agency?
20
Recommendations, suggestions or comments that would assist your police department in improving it's service, programs, and effectiveness.
21

Circle all that apply

Circle all that apply
22

My gender is

My gender is
23

My age is

My age is
24

Number in household

Number in household
25

Residential - I live in

Residential - I live in
26

Optional Information

Optional Information
27

I would like information about volunteering

I would like information about volunteering
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